Last Updated: August 2026 · Compliant with the Digital Personal Data Protection Act (DPDPA)
When you purchase agro products or contact customer support, we collect essential details required for delivery and invoicing: customer name, shipping address, contact phone number, email address, and postal PIN code.
We do NOT store or process your credit card, debit card, or UPI banking credentials on our servers. All financial transactions are securely processed via Razorpay Payment Gateway, which complies with global PCI-DSS Level 1 security standards and Reserve Bank of India (RBI) tokenization guidelines.
Your name, shipping address, and phone number are shared solely with our integrated courier partner Shiprocket for generating automated air waybill (AWB) shipping labels, SMS dispatch notifications, and doorstep order delivery. We never sell or lease your personal data.
For privacy inquiries or data removal requests, contact our Privacy Officer at care@bidwaifoods.com or write to: Bidwai Complex, Market Yard, Agro Trade Corridor, Pune, Maharashtra - 411037.